Terms of Use

Welcome to fenro.top (the “Website”), owned and operated by Guangzhou Xizhao Technology Co., Ltd. (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the Website and any related services. By accessing, browsing, or making a purchase on the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree, please refrain from using the Website.

1. Acceptance of Terms

By using the Website, you confirm your acceptance of these Terms, forming a legally binding agreement between you and Guangzhou Xizhao Technology Co., Ltd. You must be at least 18 years of age to use the Website independently. Users between 13 and 18 years of age may only use the Website with the consent and supervision of a parent or legal guardian.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the Website. Your continued use of the Website after any revisions constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically to stay informed of any changes.

3. Privacy Policy

Your privacy is important to us. All personal information collected through the Website is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the practices described in the Privacy Policy.

4. User Responsibilities

4.1 Account Creation & Security

Certain features, such as placing orders, require you to create an account. You agree to provide accurate, complete, and current information during registration and to update it as needed. You are solely responsible for maintaining the confidentiality of your password and for all activities under your account. Please notify us immediately of any unauthorized access or security breach.

4.2 Prohibited Conduct

You agree not to use the Website for any unlawful, harmful, or prohibited purpose, including but not limited to:

  • Interfering with or disrupting the Website or its servers/networks.
  • Transmitting viruses, malware, or any harmful code.
  • Posting or transmitting defamatory, offensive, or illegal content.
  • Collecting personal data from other users without consent.
  • Attempting unauthorized access to accounts, systems, or data.
  • Engaging in any activity that restricts others’ enjoyment of the Website.

4.3 Accuracy of Information

You are responsible for the accuracy of all information you submit, including shipping addresses and payment details. We are not liable for delays, losses, or issues arising from incorrect information provided by you.

5. Intellectual Property

All content on the Website—including text, images, logos, product descriptions, graphics, and design—is owned by Guangzhou Xizhao Technology Co., Ltd. or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our explicit written permission.

6. Product Information & Pricing

We make every effort to ensure product descriptions, images, specifications, and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to refuse or cancel orders placed for incorrectly priced items, even after order confirmation.

7. Orders, Payment & Shipping

7.1 Order Acceptance

An order confirmation email does not constitute acceptance of your order. We reserve the right to accept, decline, or limit orders at our discretion, including for verification or availability reasons.

7.2 Payment

We accept payment methods displayed at checkout. By providing payment details, you authorize us to charge the total amount (including taxes and shipping). All transactions are processed securely through third-party providers.

7.3 Shipping

Shipping times are estimates only. We are not responsible for delays due to carriers, customs, or unforeseen events. Risk of loss transfers to you upon handover to the carrier. Full details are available in our Shipping Policy.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Returns Policy, available on the Website and incorporated herein by reference.

9. Disclaimer of Warranties

The Website and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be error-free, secure, or uninterrupted, nor that any defects will be corrected.

10. Limitation of Liability

To the fullest extent permitted by law, Guangzhou Xizhao Technology Co., Ltd., its affiliates, officers, directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or products purchased, even if advised of the possibility of such damages. In jurisdictions that do not allow limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless Guangzhou Xizhao Technology Co., Ltd., its affiliates, officers, directors, employees, and agents from any claims, losses, or demands (including reasonable legal fees) arising from your breach of these Terms, violation of law, or infringement of third-party rights.

12. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the People’s Republic of China, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the competent courts located in Guangzhou, Guangdong Province, China.

13. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for conduct that violates these Terms or is otherwise harmful to the Website, other users, or third parties.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

Company Name: Guangzhou Xizhao Technology Co., Ltd.
Website: fenro.top
Address: Room 302, No.19 Xionglin Street, Yonghe, Yongning Subdistrict, Zengcheng District, Guangzhou, Guangdong, China
Email: [email protected]
Phone: +61 44829973