Privacy Policy

Last Updated: July 28, 2024

This Privacy Policy describes how Guangzhou Xizhao Technology Co., Ltd. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from fenro.top (the “Site”).

1. Information We Collect

1.1 Personal Information You Provide to Us

When you interact with our Site, we may collect various types of personal information that you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card details, billing address, and other payment-related information. (Note: We do not directly store full credit card numbers. This information is securely processed by our third-party payment processors.)
  • Account Information: Username, password, and purchase history.
  • Communications: Any information you provide when you communicate with us, such as customer service inquiries, reviews, or feedback.

1.2 Automatically Collected Information

When you access and use the Site, we automatically collect certain information about your device and interaction with our Site. This information may include:

  • Device Information: Your IP address, browser type, operating system, unique device identifiers, and mobile network information.
  • Usage Information: Information about how you use our Site, such as the pages you view, the products you search for, the duration of your visit, and the referring website.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities, preferences, and to enhance your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Orders: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
  • Customer Service: To communicate with you, respond to your inquiries, and provide support.
  • Improve Our Site: To understand how users interact with our Site, analyze trends, and improve our website, products, and services.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers if you have opted in to receive them. You can opt out at any time.
  • Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and our users.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
  • Data Portability: You may have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

5. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences, track your shopping cart, and understand how you use our Site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Company Name: Guangzhou Xizhao Technology Co., Ltd.

Website: fenro.top

Address: Room 302, No.19 Xionglin Street, Yonghe, Yongning Subdistrict, Zengcheng District, Guangzhou, Guangdong, China

Email: [email protected]

Phone: 305-998-8465